[syslog-ng] Error trying to restart service

Balazs Scheidler bazsi77 at gmail.com
Mon Jul 2 20:45:08 CEST 2012

----- Original message -----
> James McDonald <jmcdonald at LCE.com> writes:
> > We are using version 4.0.1a.   I am using 'service syslog-ng restart.' 
> > Below is the output I get from running that command:
> Ah, if it is PE, then I'd suggest you contact us via BOSS. This list is
> for the OpenSource Edition of syslog-ng.
> Nevertheless:
> > [root at server-name ~]# service syslog-ng restart
> > WARNING: Configuration file format is too old, please update it to use
> > the 4.1 format as some constructs might operate inefficiently;
> > WARNING: global: the default value of log_fifo_size() has changed to
> > 10000 in syslog-ng 4.1 to reflect log_iw_size() changes for
> > tcp()/udp() window size changes;
> > Error resolving user; user='root'
> > Error resolving group; group='root'
> This suggests that syslog-ng can't figure out what uid the root user
> has. This usually means that /etc/passwd is borked, or Name Server
> Switch functionality (see /etc/nsswitch.conf) is somehow not working.

also, the logs indicate that it is v4.1 and not v4.0

and v4.1 should be upgraded as that is a feature release with short term support periods, v4.2 superseeded it (after 3 months past the release date)

but anyway the support guys should be helpful to resolve this issue.
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