[syslog-ng] syslog-ng deadlock if /dev/console locks?

Patrick H. syslogng at feystorm.net
Wed Jan 26 17:11:05 CET 2011


We ran into this issue when upgrading iLO on all our boxes. When the iLO 
was upgraded, /dev/console went completely unresponsive, and things 
started to hang. The solution turned out to be 'echo h > 
/proc/sysrq-trigger'. Apparently when the kernel went to write out to 
the serial port, it ran into problems and would reinitialize it. After 
that everything started working fine.

-Patrick

Sent: Wed Jan 26 2011 11:03:37 GMT-0500 (Eastern Standard Time)
From: Sandor Geller <Sandor.Geller at morganstanley.com>
To: Syslog-ng users' and developers' mailing list 
<syslog-ng at lists.balabit.hu> "Sowell, Brett" <Brett.Sowell at amd.com>, 
"Petrini, Bryce" <Bryce.Petrini at amd.com>, "Hart, Corey" <Corey.Hart at amd.com>
Subject: Re: [syslog-ng] syslog-ng deadlock if /dev/console locks?
> Hello,
>
> On Wed, Jan 26, 2011 at 4:12 PM, Paul Krizak <paul.krizak at amd.com> wrote:
>   
>> Hi, we're using syslog-ng 3.1.2 and have run into what appears to be a
>> bug, but I'd like to get the community's opinion before we dig further
>> into it.
>>
>> We have a bunch of HP servers with iLO2 and iLO3 devices, configured
>> with their virtual serial ports on COM1 (ttyS0).  We subsequently have
>> the OS (RHEL4, RHEL5) configured to use COM1 as its console (e.g.
>> /dev/console).  This is a very standard configuration that allows us to
>> get remote access to the machines without having to purchase the iLO
>> Advanced KVM feature.  It also lets us use the Magic SysRq keys to probe
>> dead systems and stuff, so in general it's not something we're keen to
>> change.
>>
>> What we have found, however, is that there are some cases where the iLO
>> will freeze and requires a reboot.  When the iLO reboots, however, the
>> kernel's connection to /dev/console (through the virtual serial port)
>> hangs and blocks.  Any traffic to /dev/console just sits in the kernel's
>> buffer and is never delivered.  Once the buffer is full, the kernel
>> simply blocks on any write to /dev/console.
>>
>> Now this is a Bad Thing in general, and we're working with HP to try and
>> remedy this bug.  However, what concerns me is that syslog-ng, when
>> faced with this behavior, also blocks, even for log messages not bound
>> for /dev/console.
>>     
>
> syslog-ng uses a single thread (with the exception of database
> destinations) running the event loop so when a read() or a write()
> blocks then it affects the whole log processing
>
>   
>> What we have observed is that a system with syslog-ng will keep
>> delivering the occasional console message to /dev/console (ex. *.emerg
>> messages) and meanwhile the file-based log paths keep working.  But once
>> /dev/console blocks, the next time a console message is delivered, *all*
>> of syslog-ng blocks waiting for that message to be delivered, and all of
>> the file-based paths block as well.  The result is that pretty much
>> everything on the system stops working.  For example, you can't log in,
>> even as root, because the login process blocks on the syslog command
>> that writes to /var/log/secure.  Anything that uses syslog suddenly blocks.
>>
>> Is this expected behavior?  I would think that syslog-ng would be able
>> to continue accepting and delivering messages, even if one of the log
>> paths is stalled on a blocked write.
>>     
>
> syslog-ng uses non-blocking I/O for all sources / destinations but
> despite of this the kernel could still block it therefore syslog-ng
> protects reads/writes in logtransport.c with alarm() so it should
> recover when timeout is set and a read/write blocked. For me it looks
> like the timeout is not set in all cases, only file and program
> sources initialise transport->timeout to 10 secs so I'd say this isn't
> expected behaviour - it is a bug.
>
> Regards,
>
> Sandor
> ______________________________________________________________________________
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> Documentation: http://www.balabit.com/support/documentation/?product=syslog-ng
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>
>   
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